Glossary

This Glossary is provided to users of the website as a guide to terms and information they may find helpful. Definitions are added, edited or removed occasionally.

Press Release

A news article or feature story written by the subject of the story for delivery and potential placement in the media.
Origin: Vacation Rental Association

Press Trips

Organized trips for writers and broadcasters for the purpose of assisting them in developing stories that may benefit the trip's provider. Often about tourist destinations. Often, journalists travel independently, though with the assistance of a states office of tourism of a DMO.
Origin: Vacation Rental Association

Property

A hotel, motel, inn, lodge, vacation rental or other accomodation facility.
Origin: Vacation Rental Association

Property Manager

A person or company who manages real estate including commercial, residential and other properties. Also an alternate term for a person who owns a local vacation rental company in a geographic location
See also: Network Member, Networker, Manager, Network Operator Origin: Vortex

Property Survey

A periodic inspection of a property, usually twice a year but can be more or less often. The purpose is to determine what housekeeping, repairs or maintenance a property should have completed. These include high priority items for safety purposes, to preferred maintenance for guest comfort to recommended improvements that might increase rates or occupancy.
See also: Maintenance, Repairs, Housekeeping Origin: Vortex

Proprietor

Owner or operator of a lodging establishment such as a hotel, motel, Inn, lodge or resort. Defined as an individual not a company.
Origin: Istay

Province

See State
See also: Country, Destination, Location Origin: Redstone Systems

Quote (Booking)

Prior to receiving a guest's approval for purchase, a booking can be completed as a Quote to display all related detailed. This is NOT a commitment to sell the dates. Our software used this word as a Booking Status
See also: Abandoned, Aborted, Blocked, Cancelled, Confirmed, Order, Hold, Incomplete, In Error, Out of Service, Unblocked Origin: Istay

Rack Rate

The rate accomodations quote to the public. Group rates, convention, trade show, meeting and incentive travel rates are negotiated by the hotel and program organizers.
Origin: Vacation Rental Association

Re-Sellable

When a booking for lodging property is non-cancelable it may instead, be re-sellable. In that case, an owner or manager agrees to attempt to resell a guest's booked dates and, if successful refunds the guests payment usually less a fee for the resell process.
Origin: Vacation Rental Association

Referral

A booking that results from the referral of a friend, neighbor, or past renter.
Origin: Vacation Rental Association

Refund

A payment to the guest for amounts paid toward lodging property bookings and after charges for rent, services, fees or other charges. A common type of refund is for the return to guest of a security and damage deposit they have paid.
Origin: Vacation Rental Association

Rent By Owner

A property that is rented directly from the owner, rather than through a property management firm. Also refers to websites which offers homes directly from owners.
See also: Direct Marketing terminiology, Client, Owner, Target, Lead, Complex, Hijack Origin: Vacation Rental Association Link: VRIA.org

Repair

The work necessary to return property, equipment or amenities to their original condition to do damage caused by owner, guest or other situations. Usually charged to the person responsible for the damage.
See also: Maintenance Origin: Vacation Rental Association

Repeat Business

Business that continues to return, thereby generating increased profits.
Origin: Vacation Rental Association

Rescheduling

When a guest or the lodging provider reschedules already booked dates for lodging or other travel services. The travel provider may not always be capable of changing dates and to do so may be limited or prohibited by the prior booking contract. If allowed, often there is a fee for rescheduling.
Origin: Vacation Rental Association

Reservation Deposit

A certain amount of money collected upon booking that validates the rental contract. The reservation deposit can convert automatically in a damage deposit.
Origin: Vacation Rental Association

Reservation Fee

An additional charge assessed by owners and managers for completing paperwork, handling credit cards, arranging housekeeping and coordinating a lodging property rental.
Origin: Vacation Rental Association

Reservation Systems

Computerized systems leased to travel agencies offering airline, hotel. Car rental and selected tour availability and bookings. Systems are affiliated with major carriers, including American (Sabre), United (Apollo), Eastern (System One), TWA (PARS), and Delta (DATAS II) and feature flight schedules of the sponsoring and other carriers, plus additional travel products.
Origin: Vacation Rental Association

Resort View

When guests can see some or all of the resort they are staying in, from some area of the property, not necessarily from all ares of the property.. May include Full, Partial or Peekaboo Views
See also: View, Beach View, City View, Mountain View, Water View Origin: Vacation Rental Association

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DETAILS: Glossaries and Dictionaries are handy tools. They provide an indication of meaning but additional study may be necessary to comprehend the full meaning. There may be alternate definitions not included here and experts may disagree on the proper explanation of each term.

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